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Privacy Policy

Introduction

LegalScout is a wholly owned entity of NextAISolutions Pty Ltd.  NextAISolutions Pty Ltd (“we”, “our”, “us”) is committed to safeguarding the privacy and security of your data. As an Australian AI start-up specialising in legal technology, we recognise the sensitive nature of legal information and the importance of compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our solution is hosted exclusively in Australia, and we employ advanced techniques—including Retrieval Augmented Generation (RAG)—to ensure privacy at the point of user input.

Application

This policy applies to all users (lawyers, law firms, clients, and individuals) who interact with our services, as well as all data collected, stored, and processed via our platform.

Types of Data Collected

  • User-Provided Data: Information entered into our platform (prompts, queries, uploaded documents).
  • Metadata: Information about device, usage logs, and access times for security and analytics.
  • Legal Content: Any text, contracts, or other legal documents provided for analysis.

We do not require or intentionally collect personal information not strictly required for the platform’s function.

Data Hosting and Storage

  • All data is securely stored and processed within Australia on ISO 27001-certified infrastructure.
  • Data is encrypted at rest and in transit using industry-standard protocols (e.g., TLS 1.2+).

Prompt-Level Privacy with RAG Technology

Our system uses Retrieval Augmented Generation (RAG) to ensure:

  • Input Isolation: User inputs (prompts, documents) are parsed and processed in real time without being permanently stored beyond completion of the session, unless expressly required for core service functions or user-initiated saving.
  • Data Minimisation: Only the minimum necessary content is checked against the knowledge base, and retrieved fragments are never stored with input prompts.
  • No Prompt Retention: Unless you choose to save or export your prompt history, no user prompts or uploads are retained for future training or analytics.

Legal Basis and Consent

  • Consent: By using our platform, you consent to the collection and processing of information as described in this policy.
  • Lawful Purpose: All data processing is strictly for the provision of legal technology services.

Use and Disclosure of Data

  • Primary Use: To deliver AI-powered legal support, document drafting, contract review, and research functionalities.
  • No Third-Party Sharing: We do not share, sell, or transfer user data to any third parties, except:
    • Where required by law (e.g., court order, regulatory demand)
    • With explicit user consent

Security Safeguards

  • Technical Controls: Data encryption, role-based access, audit trails, and regular security assessments.
  • Organisational Controls: Staff training in confidentiality and privacy, background checks, access on a need-to-know basis only.

User Rights

You have the right to:

  • Access your data
  • Request amendment or deletion
  • Withdraw consent at any time

To exercise your rights, email shamik@nextaisolutions.ai or use our in-platform support.

Children and Sensitive Information

Our services are not intended for use by children under 18. We advise not to submit highly sensitive personal information (e.g., health records) unless essential for legal advice, and such data will be handled with highest confidentiality.

Policy Updates

We may update this policy to reflect legal or operational changes. You will be notified of material updates via the platform and our website. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

For questions or concerns, contact our Privacy Officer:
Email: shamik@nextaisolutions.ai
Address: 34 Kerferd Road, Glen Iris, Victoria 3146

NextAISolutions values your trust and is committed to upholding the highest standards of data privacy and security throughout your experience.

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