Privacy Policy

LegalScout is wholly owned by NextAISolutions Pty Ltd (ACN 684 131 208). We are committed to safeguarding your privacy and security in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. LegalScout operates exclusively on Australian servers and uses Retrieval Augmented Generation (RAG) technology for input-level privacy protection.

This Privacy Policy governs all users - lawyers, law firms, clients, and individuals - and covers all data collected, stored, and processed through the LegalScout platform.

User-Provided Data: Platform entries including prompts, queries, and documents you submit.

Metadata: Device information, usage logs, and access timestamps collected for security and analytics purposes.

Legal Content: Text, contracts, and legal documents submitted for analysis.

We do not require or intentionally collect personal information not strictly required for the platform's function.

All data is securely stored and processed within Australia on ISO 27001-certified infrastructure. We use TLS 1.2+ encryption for data in transit and industry-standard encryption for data at rest.

Input Isolation: User inputs are processed in real-time without permanent storage beyond session completion, unless saved or required for core functions.

Data Minimisation: Only the minimum necessary content is checked against our knowledge base. Retrieved fragments are never stored alongside input prompts.

No Prompt Retention: User prompts and uploads are not retained for training or analytics purposes unless deliberately saved by you.

By using the LegalScout platform, you consent to the collection and processing of data as described in this policy. All data processing is performed strictly for the purpose of delivering our legal technology services.

Primary Use: Delivering AI-powered legal support including document drafting, contract review, and research functions.

Third-Party Sharing: We do not share, sell, or transfer user data to any third parties, except where legally required or with your explicit consent.

Technical Controls: Data encryption, role-based access controls, audit trails, and regular security assessments.

Organisational Controls: Staff confidentiality training, background checks, and need-to-know access limitations.

You have the right to access your personal data, request amendment or deletion, and withdraw consent at any time. To exercise these rights, contact us at hello@legalscout.com.au or use the in-platform support tools.

Our services are not intended for users under 18 years of age. We advise against submitting highly sensitive personal information such as health records unless essential to your legal matter, and we treat all such information with the highest level of confidentiality.

We may update this Privacy Policy for legal or operational reasons. We will notify you of material changes via the platform and this website. Continued use of our services following notification of changes indicates your acceptance of the revised terms.

NextAISolutions Pty Ltd 793 Burke Road, Camberwell VIC 3124 hello@legalscout.com.au