Glossary
Agentic AI
An AI system capable of taking a sequence of actions toward a goal — making decisions, using tools, and executing multi-step processes — with limited or no human intervention at each step.
Agentic AI refers to AI systems designed to execute multi-step processes autonomously — not just generate a response to a prompt, but take a sequence of actions toward a defined goal. An agentic system might read an email, classify the matter type, update a CRM, and send a response — all without a human directing each step.
Agentic AI in legal practice
LegalScout's AI Associates feature is an agentic system: firms define a workflow (intake qualification, matter triage, CRM routing), and the Planner AI executes it when triggered — conducting the intake conversation, classifying the matter, and updating the practice management system. The firm sets the rules; the agent executes them. Human review happens at the output, not at every step.